Responsible Gaming
Gaming Should Be Entertainment
At Spinbit Casino, we believe online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose and set strict limits on your spending.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Spinbit Casino. We are committed to preventing access by minors and take age verification seriously. If you are under 18, please do not create an account or attempt to gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to friends or family about gambling activities
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious or irritable when trying to reduce gambling
- Failed attempts to cut back or stop gambling
- Risking important relationships, jobs, or educational opportunities
Self-Help Tools & Responsible Gaming Features
Spinbit Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set timeframe
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Session Limits: Set time limits for individual gaming sessions
To access these tools, log into your account or contact our customer support team.
Support Organisations & Resources
If you or someone you know is struggling with gambling, help is available. The following organisations offer free, confidential support:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (free phone and text service) – Available 24/7 for support and counselling
- Problem Gambling Foundation: www.pgf.nz – Information, resources, and support services
International Resources
- GamCare (UK): www.gamcare.org.uk – Support and information for problem gamblers in the United Kingdom
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counselling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and treatment referrals
- National Council on Problem Gambling (USA): www.ncpgambling.org – Helpline: 1-800-522-4700
Need Help?
If you feel your gambling is becoming a problem, please seek help immediately. There is no shame in asking for support—trained counsellors are ready to help you confidently and privately.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.pgf.nz today.
For more information about responsible gaming and our commitment to player safety, please contact Spinbit Casino support. Superior Services Solutions Ltd operates superiorservicesolutions.co.nz with a commitment to responsible gaming practices.